How to Add a Trailer in CarrierOS AI
Trailer records help dispatch assign the right equipment and avoid missing trailer warnings. Follow the steps below to add a trailer in CarrierOS AI, then confirm the saved result before the office relies on it.
On this page
- Quick answer
- Before you start
- Step-by-step instructions
- Review checklist
- What happens next
- Common problems
- Related guides

Add a trailer in CarrierOS AI: quick answer
Open Trailers, add the trailer number, equipment type, and status, then save it before assigning it to loads.
Before you start
- Know the trailer number.
- Know trailer type, such as dry van, reefer, flatbed, or other.
- Know whether the trailer is active and available.
Step-by-step instructions
- From the left menu, open Fleet > Trailers.
- Choose Add Trailer.
- Enter trailer number.
- Choose or enter equipment type.
- Set active status.
- Save and confirm it appears in trailer lists and assignment options.
Review checklist
Use this checklist before you save, send, approve, or rely on the record.
- Trailer number: The unit identifier used in dispatch.
- Type: Trailer equipment type.
- Status: Whether the trailer can be assigned.
- Assignment: Truck or load connection when in use.
What happens next
After adding the trailer, assign it on a load or use it on the Truck Board workflow.
Common problems and fixes
- If a trailer is missing from a load, check active status.
- If equipment type is wrong, edit the trailer record.
- If Truck Board shows missing trailer, add or assign the correct trailer.
Tips for carrier offices
- Keep trailer numbers exact.
- Update status when trailers are inactive.
- Use equipment type consistently.
