How to Add a Truck in CarrierOS AI
Truck records are used by dispatch, truck board planning, reports, and active billable truck billing. Follow the steps below to add a truck in CarrierOS AI, then confirm the saved result before the office relies on it.
On this page
- Quick answer
- Before you start
- Step-by-step instructions
- Review checklist
- What happens next
- Common problems
- Related guides
Add a truck in CarrierOS AI: quick answer
Open Trucks, add the power unit, enter truck number, equipment details, status, and billing status, then save it before assignment.
Before you start
- Know the truck number.
- Know whether the truck is active, inactive, archived, or out of service.
- Know equipment type and any details dispatch needs.
Step-by-step instructions
- From the left menu, open Fleet > Trucks.
- Choose Add Truck.
- Enter truck number and equipment details.
- Set active or inactive status.
- Review billable status if shown.
- Save the truck.
- Check the Truck Board to confirm the unit appears correctly.
Review checklist
Use this checklist before you save, send, approve, or rely on the record.
- Truck number: The unit identifier used in dispatch.
- Equipment: Power unit type or dispatch notes.
- Status: Whether the truck can be assigned.
- Billable status: Whether the truck counts for subscription billing.
- Warnings: Missing info or assignment issues shown later.
What happens next
After adding the truck, add a trailer if needed and assign the unit on loads.
Common problems and fixes
- If the truck does not show on Truck Board, check active status.
- If subscription estimate looks wrong, review billable truck status.
- If dispatch shows warnings, complete missing equipment details.
Tips for carrier offices
- Use exact truck numbers.
- Mark parked or sold trucks inactive.
- Review trucks before month-end billing.
