How to Edit Loads in CarrierOS AI
Edit Load lets authorized users correct route, appointment, assignment, freight, mileage, and instruction details after a load has been created. Follow the steps below to edit loads in CarrierOS AI, then confirm the saved result before the office relies on it.
Loads change in real operations. CarrierOS AI gives you a controlled edit flow so corrections update the shared record instead of leaving outdated dispatch information behind.
Edit loads in CarrierOS AI: quick answer
Use this page to complete the workflow on this screen. The sections below explain what each area does, when to use it, and what to check before moving to the next step.
What each section does
| Broker and load | Update customer, reference, charges, and load number details when needed. |
| Stops | Change pickup, delivery, extra stops, appointment dates, contacts, and notes. |
| Assignment | Update driver, truck, trailer, dispatcher, and equipment mode. |
| Save behavior | Applies changes to the load and may require billing review when an invoiced load is changed. |
How to use this page
- Open the load and choose Edit load.
- Change only the fields that are actually wrong or updated.
- Review appointment dates and notes carefully before saving.
- If the load was already invoiced, review billing impact after saving.
Helpful tips
- Do not edit old loads casually because reports and invoices may depend on them.
- Keep appointment start and end times accurate.
- Use edit history and notes when a change affects accounting.
