How to Find Duplicate Loads in CarrierOS AI
Duplicate Loads helps identify load records that may have been entered more than once. Follow the steps below to find duplicate loads in CarrierOS AI, then confirm the saved result before the office relies on it.
Duplicate loads can cause duplicate invoices, wrong driver pay, incorrect reports, and confusion in dispatch. This page is a cleanup tool for data quality.
Find duplicate loads in CarrierOS AI: quick answer
Use this page to complete the workflow on this screen. The sections below explain what each area does, when to use it, and what to check before moving to the next step.
What each section does
| Possible matches | Shows loads that look similar by number, customer, route, dates, or other signals. |
| Comparison details | Help decide whether records are true duplicates or separate loads. |
| Cleanup actions | Guide the user toward correcting, merging, or ignoring duplicates based on the workflow. |
| Safety context | Keeps users from deleting or changing records without review. |
How to use this page
- Open the duplicate list and review each possible match.
- Compare load number, customer, route, pickup date, and delivery date.
- Decide whether the records are duplicate, related, or truly separate.
- Clean up only after confirming documents, invoices, and settlements will not be damaged.
Helpful tips
- A similar lane is not always a duplicate. Check dates and customer references.
- Be careful with loads that already have invoices or settlements.
- Prevent duplicates by searching before creating a new load.
