How to Use API and Webhooks in CarrierOS AI
API and Webhooks settings are for connecting CarrierOS AI to outside systems when integration access is enabled. The guide below explains the API webhooks in CarrierOS AI workflow and what to verify before moving on.
API access should be handled carefully. It can move data between systems, so credentials and webhook destinations need to be accurate and secure.
API webhooks in CarrierOS AI: quick answer
Use this page to complete the workflow on this screen. The sections below explain what each area does, when to use it, and what to check before moving to the next step.
What each section does
| API access | Shows keys or integration controls when available. |
| Webhooks | Lets the system send event notifications to external URLs. |
| Status and logs | Help verify whether integration calls are working. |
| Security controls | Limit who can create or view integration credentials. |
How to use this page
- Decide what system needs access and why.
- Create or review credentials only when needed.
- Configure webhook URLs carefully.
- Test with non-critical data before using an integration in production.
Helpful tips
- Never share API keys in email or screenshots.
- Disable unused keys.
- Use support if an integration needs a safer setup path.
