How to Use Facilities in CarrierOS AI
Facilities store pickup, delivery, shipper, receiver, and warehouse locations used on loads. The guide below explains the facilities in CarrierOS AI workflow and what to verify before moving on.
Accurate facilities save dispatch time. Once a facility is clean, future loads can reuse the same address, contact, and notes instead of typing them again.
Facilities in CarrierOS AI: quick answer
Use this page to complete the workflow on this screen. The sections below explain what each area does, when to use it, and what to check before moving to the next step.
What each section does
| Facility list | Shows saved pickup and delivery locations. |
| Address details | Stores street, city, state, ZIP, and location information. |
| Contacts | Stores phone numbers and contact names when available. |
| Notes | Keeps useful facility instructions for dispatch and drivers. |
How to use this page
- Search for an existing facility before adding a new one.
- Confirm address, city, state, and ZIP before using it on a load.
- Add contact and phone details when they are known.
- Use facility notes for repeat instructions that should help future dispatch work.
Helpful tips
- Do not create multiple versions of the same warehouse when one clean record will work.
- Keep address formatting consistent.
- Good facility data improves route planning and load creation speed.
